First can accept lists of contacts in Excel or CSV formats. We recommend you only upload lists of people you know - such as past clients, referrers, holiday card lists, etc.
- You can upload any CSV or XLSX file till you reach the contact limit for your account (Pro level limit= 5,000 contacts; Concierge level limit= 10,000 contacts)
Export the lists as CSVs. Rename them to indicate where they came from and anything you would want to remember about the list, and email them to email@example.com. We will add them to your account. It will can take a few days to a week to process, depending on the size of the list. We will let you know when they are uploaded.
Pro tip: use descriptive names for your CSVs - these will help you understand where a contact came from once they are uploaded.
We strongly discourage the upload of large ‘farm’ lists or exports from your lead management system. These lists can contain large numbers of unqualified prospects and can degrade your First experience.
If you have any questions or need help getting contacts exported, please feel free to contact firstname.lastname@example.org.