Connecting an IMAP email account

COMMON IMAP EMAIL ADDRESSES

GoDaddy, Rackspace, Comcast, iCloud/Apple , AT&T/Yahoo!, Bell South (now operated by Yahoo), AOL, or Verizon, follow the instructions below to sync your email

If you are trying to sync one of the above IMAP email addresses, follow the instructions below to get started: 

How to connect an IMAP email to First

Go to your Network tab and then select ‘Add Email Account’ 

At this point you will be redirected to a form on nylas.com to enter your email address. Nylas is the First partner that assists in connecting your account.

Enter your email.

Select "Other" when prompted to choose your email provider: 

Enter your IMAP (incoming) and SMTP (outgoing) server settings. The default ports are recommended to support secure connections, but you may change them as needed to support your email provider. Where can you find this information? You can ask your email administrator, or find the information at the bottom of this article.

If you purchased your email domain from a third party provider, run an internet search to find your incoming and outgoing server and port settings. For example, if you purchased your email from GoDaddy, search for "GoDaddy IMAP settings". You can also see below for some common server settings.

Once you have connected your account, you will see a screen that says Success! Your email contacts are being processed and will appear in your First App shortly:

 

Common IMAP and SMTP server settings

These settings are the most common/recommended for the provider, but may not always work. Please reach out to your provider for the most up-to-date settings specific to your account.

GoDaddy

• IMAP: imap.secureserver.net Port 993
• SMTP: smtpout.secureserver.net Port 465
• You can also check this GoDaddy support article

Rackspace

• IMAP: secure.emailsrvr.com Port 993
• SMTP: secure.emailsrvr.com Port 465
• You can also check this Rackspace support article

Comcast

• IMAP: imap.comcast.net Port 993
• SMTP: smtp.comcast.net Port 587

iCloud/Apple (connecting an iCloud account also requires an app-specific password)

• IMAP: imap.mail.me.com Port 993
• SMTP: smtp.mail.me.com Port 587

AT&T/Yahoo! (ensure that your account is set up as IMAP, not POP; if you use two-factor authentication or 2FA with Yahoo!, this process may require an app-specific password)

• IMAP: imap.mail.yahoo.com Port 993
• SMTP: smtp.mail.yahoo.com Port 587 or 465

Bell South (now operated by Yahoo)

• IMAP: imap.mail.yahoo.com Port 993
• SMTP: smtp.mail.yahoo.com Port 465

AOL (ensure that your account is set up as IMAP, not POP; if you use two-factor authentication or 2FA with AOL, this process may require an app-specific password)

• IMAP: imap.aol.com Port 993
• SMTP: smtp.aol.com Port 465

Verizon.net (ensure that your account is set up as IMAP, not POP)

• IMAP: imap.mail.yahoo.com Port 993
• SMTP: smtp.mail.yahoo.com Port 465 or 587

If you have reached this point and have not successfully synced your IMAP email account, submit a request below for a member of our Success Team to contact you.